We are pleased to offer our
services to Canadian customers. In order to simplify the order and mailing
process, and maintain an economical publicity print service, the following
will apply:
PROCESSING TIME: We open orders
on Monday of each week. Beginning with the Monday we open your order,
the order would leave here on Friday of the same week, if it is black
and white, and on Friday of the second week if it is color.
SHIPPING: Shipping
time will vary depending on the type shipping
chosen and the travel distance. Unless otherwise arranged we will ship
GROUND SERVICE. To receive an up-to-date quote on air or ground
shipping to your Canadian address call us toll free 1-888-526-5336 Mon-Fri
8am-4:30pm Central Time or Contact
Us and our customer service representatives will calculate the best
rate for your needs. We cannot ship freight collect to Canada.
PAYMENT: All
orders must be prepaid in full by cashier's
check or money
order marked "PAYABLE IN U.S.
DOLLARS". Payment with Mastercard and Visa is
also available. The amount sent should include shipping charges.
ORDER INQUIRIES: We
answer all written inquiries and are happy to discuss your orders on the
phone, however, we cannot accept long distance collect calls. Please
call toll-free at 1-888-526-5336 during regular business hours Mon-Fri
8am-4:30pm Central Time or Contact
Us to discuss your order. In the unlikely event that a parcel
is lost in shipping we will, upon notification by the customer, initiate
a tracer. Upon confirmation from the shipping company that the parcel is lost, your order
will be re-run and shipped without further cost to you. We do not insure
against the loss of your original photo.
CUSTOMS DUTY: Customs
duty, if any, will be the responsibility of the recipient. The package
will bear an invoice that shows the cost of the pictures and will describe
the contents as publicity/promotional pictures. |
