WHAT TO SEND US
Please send an 8x10 photograph or high resolution digital file with guide print, an order form and payment. Please include a street shipping address. (Shipment to a P.O. Box can take several weeks, cannot be tracked, and will cost an additional $10.00). An order form can be found on this website. You may also write your instructions out or send a mock-up of what you would like.

Photo Images:
Your best results will be obtained by sending an 8x10 photograph or high resolution digital file with guide print. We cannot guarantee exact denisity/color matching, but our reproductions will be very good quality.

Other Acceptable Images:

• 4x6 photograph or larger (The closer to the final size, the better the reproduction will be. Poster prints require an 8x10 or   larger)
• Tear sheet or other printed piece (These will never be as good as working with the original)
• Digital files (please see Digital File Guidelines)
• Slides or transparencies (There is a $25 charge to work from a slide or transparency.)
• Color photo to B/W (This conversion is no extra charge)

ALL ORIGINALS WILL BE RETURNED WITH THE FINAL ORDER OR SEPARATELY BY 1ST CLASS MAIL. WE CANNOT ACCEPT RESPONSIBILITY FOR ORIGINALS LOST OR DAMAGED IN TRANSIT.

Protect your photographs with photo mailers or cardboard when mailing.

• Do not send copyrighted images or art without specific written release from the copyright holder (This includes tear sheets)   Customer assumes full responsibility for any copyright infringement.
• Do not send negatives or contact sheets
• Do not mount your photo to cardboard or other stiff material
• Two or more photos should be separated by clean white paper. Avoid marking photos with ink pen as ink can bleed or    rub off onto the photos.

Note: The technology for reproducing lithographic prints in newspapers and publications has virtually eliminated concerns about quality of picture reproduction known as moiré pattern or the "checkered" look sometimes encountered in years past. Then, as now, the quality of reproductions in publications depends upon the care taken by the publishers and has nothing to do with the quality or appearance of our prints. Our company and our customers routinely use our lithograph prints in publications with success.

PROCESSING TIME/SHIPPING
We begin orders on Monday of each week, including anything arriving on Monday. Beginning with that Monday, your order should leave on Friday of the same week if it is B/W and Friday of the second week if it is color. Transit time will vary depending on the location of your shipping address, but usually runs 2-4 business days. Many safeguards are in place to help ensure timely processing and delivery, however, we cannot guarantee ship or delivery dates. If an unusual delay occurs you will be notified. Expedited shipping can be purchased for additional charges and are arranged by calling toll-free 1-888-526-5336. Shipping to Canada, Alaska, Hawaii and Puerto Rico will involve added shipping charges. Please refer to Order Information or call our toll-free number 1-888-526-5336 for assistance. Our customer service representatives can help you with the status of your order and shipping information.

CUSTOMER SERVICE AND ORDER INQUIRES
Call Toll-Free 1-888-526-5336 M-F 8am to 4:30pm (Central Time) or Contact Us for a prompt response.

TYPESETTING AND LOGOS
Typesetting, addition of logos, names, numbers, addresses, etc. are included in our price. You may submit your own artwork or logos. This can be done in camera ready form or digitally. We can resize and place artwork according to your instructions. Do not glue artwork to the photo. Please type or print your typesetting instructions clearly and double check your spelling, numbers, e-mail addresses, etc. Since many customers use variations in spelling names, etc. for "stage name" purposes, we cannot assume you have made an error if your typesetting instructions differ from other sources such as your check, order form or photo markings. Several paragraphs of text or special effects may incur extra charges. You may select a typestyle and size from our chart (see Typestyles) or we can choose a style and size for you. Type may be placed in the image area in black or white at no extra charge. Typesetting does not have to match the layout examples shown. If a proof is requested, we can email or fax a proof for your approval.

PAYMENT
Our goal is to provide pricing that is simple to calculate so that you can easily see the bottom line. Our basic pricing is based on size and the number of poses on any given layout. Additional B/W poses are $10 each and additional color poses are $20 each. The layout examples have prices figured for you. If your layout has the same number of poses it will be the same price.

We accept Visa/MC, personal checks, and money orders. Please send payment with the order to avoid delays in processing. We do not have open accounts. Canadian customers please see Canadian orders/Canadian shipping for payment instructions. We do not accept or send orders C.O.D.

All of Our Prices Include:
Typesetting (Exception: Several paragraphs of text)
Black or white type and B/W logos
Cropping and Sizing

Extras can be purchased for additional charges. Go to EXTRAS page

• Prices are subject to change without notice. Our web site catalog will always be current at www.abcpictures.com.
• The minimum number of any size that we will print will be the least number shown in our catalog. We cannot split minimum runs  between different pictures or typesetting.
• Vertical (portrait) and horizontal (landscape) orientation is the same price for any of our layouts.

REORDERS
You may reorder by mail, phone, e-mail, or fax. We hold your files for 3 years for reordering purposes.
Please include:
The name of the person who originally placed the order
The name on the prints
Number of prints you are reordering
Your phone number
Your street shipping address
A brief description of the print
An approximate date of last order
For the fastest processing, have your visa/MC ready.
Place a reorder online.

DROP SHIPPING
We can either ship orders directly to you or to your client anywhere in the continental U.S. On request drop ship packages, none of our company identification will appear other than our required shipper number or postmark.